:root{--bg:#f5f5f9;--card:#fff;--ink:#17162b;--muted:#6f6e86;--line:#e6e5ef;--brand:#15133b;--accent:#ffb020;--ok:#1f9d63;--warn:#e0662a;--bad:#d23b3b;--info:#4b56d2}
*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font:14px/1.5 Inter,"Segoe UI",Roboto,Arial,sans-serif}
a{color:var(--info);text-decoration:none}a:hover{text-decoration:underline}
.top{background:var(--brand);color:#fff;display:flex;align-items:center;gap:22px;padding:0 24px;height:56px;position:sticky;top:0;z-index:5}
.top .logo{display:flex;align-items:center;gap:9px;font-weight:800;letter-spacing:.02em}
.top .logo i{width:26px;height:26px;border-radius:7px;background:var(--accent);color:var(--brand);display:grid;place-items:center;font-style:normal;font-weight:900}
.top nav{display:flex;gap:4px;flex:1;overflow-x:auto}.top nav a{color:#cfcdf7;padding:6px 11px;border-radius:8px;white-space:nowrap}.top nav a:hover,.top nav a.on{background:rgba(255,255,255,.1);color:#fff;text-decoration:none}
.top .user{font-size:12px;color:#a8a5d8}.top .user a{color:#fff}
main{max-width:1180px;margin:0 auto;padding:24px 16px 60px}
h1{font-size:22px;margin:0 0 4px}h2{font-size:16px;margin:0 0 12px}.sub{color:var(--muted);margin:0 0 18px}
.card{background:var(--card);border:1px solid var(--line);border-radius:14px;padding:18px;margin-bottom:16px}
.grid{display:grid;gap:16px}.g4{grid-template-columns:repeat(auto-fit,minmax(150px,1fr))}.g2{grid-template-columns:minmax(0,1fr) minmax(0,1fr)}
@media(max-width:860px){.g2{grid-template-columns:1fr}}
.stat{background:var(--card);border:1px solid var(--line);border-radius:14px;padding:14px 16px}.stat b{display:block;font-size:26px;line-height:1.1}.stat span{color:var(--muted);font-size:12px}
.btn{display:inline-flex;align-items:center;gap:6px;border:1px solid var(--line);background:#fff;color:var(--ink);padding:8px 13px;border-radius:9px;font:600 13px/1 inherit;cursor:pointer}
.btn:hover{border-color:#c9c7dc;text-decoration:none}.btn.primary{background:var(--brand);border-color:var(--brand);color:#fff}.btn.accent{background:var(--accent);border-color:var(--accent);color:var(--brand)}.btn.danger{color:var(--bad)}
.row{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.spacer{flex:1}
table{width:100%;border-collapse:collapse}th{text-align:left;font-size:11px;text-transform:uppercase;letter-spacing:.05em;color:var(--muted);padding:8px;border-bottom:1px solid var(--line)}
td{padding:9px 8px;border-bottom:1px solid var(--line);vertical-align:middle}tr:last-child td{border-bottom:0}
.tbl-wrap{overflow-x:auto}
.pill{display:inline-block;padding:2px 9px;border-radius:20px;font-size:11.5px;font-weight:700;background:#eeeef5;color:#55546e;white-space:nowrap}
.s-ready{background:#eef0ff;color:var(--info)}.s-approved{background:#fff4dc;color:#8a5300}.s-sent,.s-delivered{background:#e9f7ef;color:var(--ok)}.s-read{background:#d9f3e5;color:#127047}
.s-replied{background:#ffe9d9;color:#b04c12}.s-hot{background:var(--warn);color:#fff}.s-opted_out,.s-failed{background:#fde8e8;color:var(--bad)}.s-error{background:#fde8e8;color:var(--bad)}
.s-searching,.s-preparing{background:#eef0ff;color:var(--info)}.s-done{background:#e9f7ef;color:var(--ok)}
.thumb{width:54px;border-radius:7px;border:1px solid var(--line);display:block}
.muted{color:var(--muted)}.small{font-size:12px}
label{display:block;font-weight:600;font-size:13px;margin:12px 0 5px}
input[type=text],input[type=password],input[type=number],input[type=email],select,textarea{width:100%;padding:9px 11px;border:1px solid var(--line);border-radius:9px;font:inherit;background:#fff}
.helptext{display:block;color:var(--muted);font-size:12px;margin-top:3px}
.msgs{list-style:none;padding:0;margin:0 0 16px}.msgs li{padding:10px 14px;border-radius:10px;margin-bottom:8px;background:#eef0ff}.msgs .success{background:#e9f7ef}.msgs .warning{background:#fff4dc}.msgs .error{background:#fde8e8}
.chat{display:flex;flex-direction:column;gap:8px;max-height:520px;overflow-y:auto;padding:6px;background:#efeae2;border-radius:12px}
.bub{max-width:82%;padding:8px 11px;border-radius:10px;white-space:pre-wrap;font-size:13.5px;box-shadow:0 1px 1px rgba(0,0,0,.06)}.bub.in{background:#fff;align-self:flex-start}.bub.out{background:#d9fdd3;align-self:flex-end}.bub small{display:block;color:#8a8a8a;font-size:10.5px;margin-top:3px}
.banner{background:#fff4dc;border:1px solid #f3d79b;border-radius:12px;padding:12px 14px;margin-bottom:16px}
code{background:#f0f0f6;padding:1px 6px;border-radius:5px;font-size:12.5px}
.big-card{width:100%;max-width:420px;border-radius:16px;box-shadow:0 6px 24px rgba(20,18,60,.12)}
.chart{display:flex;align-items:flex-end;gap:6px;height:120px;padding-top:6px}.chart .col{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:flex-end;height:100%;position:relative}
.chart .bar{width:100%;max-width:22px;background:#c9c6f5;border-radius:4px 4px 0 0;min-height:2px}.chart .rbar{position:absolute;bottom:16px;width:60%;max-width:12px;background:var(--warn);border-radius:3px 3px 0 0}
.chart small{font-size:10px;color:var(--muted);margin-top:4px;height:12px}
.legend{display:flex;gap:14px;font-size:12px;color:var(--muted)}.legend i{display:inline-block;width:10px;height:10px;border-radius:2px;margin-right:5px;vertical-align:-1px}
.funnel{display:grid;grid-template-columns:repeat(auto-fit,minmax(110px,1fr));gap:8px}.funnel a{display:block;background:#f6f6fa;border-radius:10px;padding:10px 12px;color:var(--ink)}.funnel a:hover{text-decoration:none;background:#eeeef7}.funnel b{display:block;font-size:20px}
.board{display:grid;grid-auto-flow:column;grid-auto-columns:minmax(230px,1fr);gap:12px;overflow-x:auto;padding-bottom:10px}
.lane{background:#ececf4;border-radius:12px;padding:10px;min-height:200px}.lane h3{font-size:13px;margin:2px 4px 10px;display:flex;justify-content:space-between}
.tile{background:#fff;border-radius:10px;padding:10px;margin-bottom:8px;box-shadow:0 1px 2px rgba(20,18,60,.08);font-size:13px}.tile select{margin-top:6px;padding:4px 6px;font-size:12px}
.fit{display:inline-block;min-width:34px;text-align:center;padding:2px 6px;border-radius:7px;font-weight:800;font-size:12px}.fit.hi{background:#e3f6ea;color:#127047}.fit.mid{background:#fff4dc;color:#8a5300}.fit.lo{background:#fde8e8;color:var(--bad)}
.chip{display:inline-block;font-size:11px;padding:1px 7px;border-radius:6px;background:#f0f0f6;color:#55546e;margin:2px 3px 0 0}
.slots{display:grid;gap:14px}.slots .day h3{font-size:14px;margin:0 0 8px}.slots .times{display:flex;flex-wrap:wrap;gap:8px}
.slot input{display:none}.slot span{display:inline-block;border:1px solid var(--line);border-radius:9px;padding:8px 12px;cursor:pointer;font-weight:600;background:#fff}.slot input:checked+span{background:var(--brand);color:#fff;border-color:var(--brand)}
.kv{display:grid;grid-template-columns:140px 1fr;gap:4px 10px;font-size:13px}.kv dt{color:var(--muted)}.kv dd{margin:0}